Tag: service

Signarama Expands Franchise Network

Signarama Expands Franchise Network

As of February 2024, Signarama has welcomed three new franchisees into the Signarama family. This expansion not only fosters innovation and best practices within the...
Be Relentless In Providing Exceptional Customer Service

Be Relentless In Providing Exceptional Customer Service

John Tschohl of the Service Quality Institute says being relentless is an obsession with providing exceptional service to your customers. It’s a propulsive, self-directed...
Four Steps To Motivate Employees

Four Steps To Motivate Employees

According to John Tschohl of the Service Quality Institute, compliments and kind words indicate approval. Words of encouragement are great motivators that recognise us...
Red Cherry Interactive Showcased Service Offerings 2

Red Cherry Interactive Showcased Service Offerings

Red Cherry Interactive exhibited at the Sign Africa Expo, held from 13-15 September 2023 at Gallagher Convention Centre. Red Cherry is a 360 degree marketing...
Graphix Supply World Reports Successful Launch Of New Mimaki DTF Printer

Graphix Supply World Reports Successful Launch Of New Mimaki DTF Printer

Graphix Supply World (GSW), the exclusive Mimaki distributor for Africa, reported numerous sales of the TxF150-75 during the Sign Africa Expo, which ran from...
Printing SA Announces KwaZulu-Natal Chamber Golf Day

Printing SA Announces KwaZulu-Natal Chamber Golf Day

Printing SA’s KwaZulu-Natal Chamber golf day is targeted at members, non-members, stakeholders, and clients. Printing SA aim to create an environment where players can...
Don’t Retain Poor Performing Employees

Don’t Retain Poor Performing Employees

According to John Tschohl of the Service Quality Institute, retaining employees who perform poorly is expensive both financially and emotionally. It costs a lot...
Excellent Customer Service Is Now More Critical Than Ever

Excellent Customer Service Is Now More Critical Than Ever

According to Liezle Barrie, National Sales Manager of Consumables at Intamarket Graphics, with the explosion of social networking websites and review platforms, consumers now...
Five Things To Consider When Hiring Employees

Five Things To Consider When Hiring Employees

John Tschohl outlines the importance of looking for attitude over aptitude. As a business owner or executive, what is the most important thing you...
Read The Latest Sign Africa Journal Online

Read The Latest Sign Africa Journal Online

The front cover of the March/April edition of Sign Africa Journal highlights POLI-TAPE, an innovative family run business that is a market leader in...