Tag: service
Combine Technology With Personal Communication For Great Customer Service
John Tschohl of the Service Quality Institute writes that when you use technology and add a personal touch, you will have a winning combination.
The...
Implementing A Customer Service Strategy
According to John Tschohl of the Service Quality Institute, if you want to drive your business to great heights, you must have a service...
Signarama Expands Franchise Network
As of February 2024, Signarama has welcomed three new franchisees into the Signarama family.
This expansion not only fosters innovation and best practices within the...
Be Relentless In Providing Exceptional Customer Service
John Tschohl of the Service Quality Institute says being relentless is an obsession with providing exceptional service to your customers. It’s a propulsive, self-directed...
Four Steps To Motivate Employees
According to John Tschohl of the Service Quality Institute, compliments and kind words indicate approval. Words of encouragement are great motivators that recognise us...
Red Cherry Interactive Showcased Service Offerings
Red Cherry Interactive exhibited at the Sign Africa Expo, held from 13-15 September 2023 at Gallagher Convention Centre.
Red Cherry is a 360 degree marketing...
Graphix Supply World Reports Successful Launch Of New Mimaki DTF Printer
Graphix Supply World (GSW), the exclusive Mimaki distributor for Africa, reported numerous sales of the TxF150-75 during the Sign Africa Expo, which ran from...
Printing SA Announces KwaZulu-Natal Chamber Golf Day
Printing SA’s KwaZulu-Natal Chamber golf day is targeted at members, non-members, stakeholders, and clients. Printing SA aim to create an environment where players can...
Don’t Retain Poor Performing Employees
According to John Tschohl of the Service Quality Institute, retaining employees who perform poorly is expensive both financially and emotionally. It costs a lot...
Excellent Customer Service Is Now More Critical Than Ever
According to Liezle Barrie, National Sales Manager of Consumables at Intamarket Graphics, with the explosion of social networking websites and review platforms, consumers now...