Roland DG introduced its worldwide Technical Shoot Out competition to determine the benchmark of value addition to the Roland customer, in a bid to improve Roland’s customer support.
South Africa hosted the search for the African representative on 22 and 23 August 2015. The tests included technical prowess and customer ratings. The engineers were evaluated on their ability to guide Roland customer in becoming independent, taking their Roland beyond what they envisioned.
David Edgecombe was crowned the African winner after having defeated the challenges set out for him. He will travel to Japan to compete for the ultimate title of Roland Global Service Engineer of the Year 2015.
Roland engineers’ purpose is to avoid becoming a crutch and give users confidence to try new things, thereby maximising their production and wealth.
The cream of the crop of engineers who attended the challenge were:
David Edgecombe from Keymark Media Johannesburg.
Jonathan Jubbe from WIP Pretoria.
Sherwin Naidoo from Telpro Durban.
Nico van der Walt from from WIP Pretoria.
Jose Adams from Maxes Namibia.
Sacha Polydorou from TDS Centurion.
Gerrie Bardenhorst from WIP Pretoria.
Bennie Bezuidenhout from XLP Polokwane.
Barry Nell from Telpro Johannesburg.
Willie van Rensburg from Ivyline Potchefstroom.
Jan Botha van Wyk from Telpro Johannesburg.
All of the final marks were within five points of each other, demonstrating the engineers’ overall skill level and making the final decision extremely difficult. Customer evaluation was the final arbitrator.
Roland DG salutes all these engineers and wishes Edgecombe good luck on his travels representing Roland Africa this October in Japan.
