Midcomp was recently awarded the ‘Caldera Dealer Award for Best Service, Support and Valuable Sales Performance’ in the Middle East and African regions.
For over 30 years, Caldera has been developing high-quality software for empowering the digital print and cut industry, serving the graphics and textile markets. Customers can improve the efficiency of their printing production workflow with advanced prepress optimisation, image processing and colour management tools. Caldera’s main asset is its ability to scale up production by distributing capabilities on high demanding platforms on macOS and GNU/Linux operating systems.
‘We are very proud to have Midcomp as our dealer in South Africa. They share our vision of delivering excellence to all users of our products. The Midcomp team is key to Caldera’s success in the area and we truly value having them as partners,’ said Sebastien Hanssens, VP Marketing and Operations, Caldera.
‘Midcomp is a progressive company in the large format print and packaging industry, providing different types of printers, cutters, RIP software, colour management and workflow solutions,’ said Navin Jeewanlall, director at Midcomp. ‘In 2009, we were approached by Caldera to sell their RIP software. After a week of comprehensive training by one of Caldera’s engineers on the Linux platform and Caldera RIP software, we started to offer Caldera as our RIP of choice. Many of the major large format print service providers in South Africa benefit from using Caldera across multiple brands of large format printers and cutters.’
Over the past 14 years, Midcomp has invested in attending many training sessions at Caldera’s headquarters in Strasbourg, France, such as at exhibitions in Europe as well as online. Caldera has also invested in sending their staff to South Africa every year to support Midcomp and provide additional training and support during exhibitions.
‘Caldera’s support over the years is unsurpassed, which in turn has helped Midcomp sell and provide great support to our valued customers,’ continued Jeewanlall. ‘Receiving this award confirms our commitment and skills to provide high quality solutions. We have set the standard in South Africa when it comes to proving world class installation, training, colour management and ongoing support for our customers. Winning this award embodies our passion to deliver only the best solutions, service and support to our customers. Both Caldera and Midcomp are mutually committed to each other. We look forward to many more years of a mutually beneficial partnership and co-operation with Caldera,’ he said.