Company Completes UK’s First Non-PVC Digitally Printed Scaffold Wrap

The UK’s first non-PVC digitally printed scaffold wrap measures 26m wide and 4.5m high. The banner uses Kavalan’s Sunlight frontlit eco-responsible substrate, developed closely with digital print specialists CMYUK.

Embrace Building Wraps completed the installation of the wrap at Newson’s Yard in Belgravia for the Grosvenor Estate. After removal, the durable textile material can be reused in the agricultural sector and then ultimately processed to generate energy from waste, unlike PVC, which is generally sent to landfill.

Greg Forster, MD at Embrace, commented, ‘Together with the Grosvenor Estate, our two organisations respect the environment and are always on the lookout for fresh and innovative solutions. The distinctive design on the wrap is pixel-perfect, masking the scaffold while maintaining a delightful streetscape for the community during the build.’

Embrace Building Wraps’ goal is to reduce reliance on PVC and move to more sustainable printable media solutions as the sector’s leader in environmental positivity. It has concluded its own in-house testing on print quality to ensure that the material delivers the same visual appearance and manufacturing process with heat and vibration welding. To ensure the structural integrity of the material, it conducted pull tests to ensure that the material is robust. The results were that the PVC-banners can withstand up to 774kg on average, suitable for the considerable stresses Mother Nature throws at its bespoke installs over the four seasons.

The PVC-free banners are suitable for indoor and outdoor use as a solid flexible print substrate, constructed from a 56% polyester scrim and a 44% PA water-based coating. The company will still send the material to be repurposed and then – even when the second life of the wrap is over – the material can be sent for energy-from-waste disposal.

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HEXIS Reports Multiple Certifications

Hexis recently reported multiple certifications encompassing design, product and process risk analysis, software and product validation – instruments that enable customers to rely on the company to address their most demanding and sophisticated markets.

2020 was notable for the achievement of three ISO certifications for Hexis. In a challenging context linked to the health crisis, the concerted efforts of all the teams made it possible to renew the ISO 9001:2015 certification for its quality management system, to obtain ISO 14001:2015 certification for its environmental management system and ISO 13485:2016 certification for the medical device ‘PRZ150 clear cover with Pure Zone® technology’.

‘In addition to the vote of confidence that these three certifications represent, they are a real lever of differentiation and reinforce the advanced level of our management systems,’ said Guillaume Leonardon, quality, safety and environment manager.


Epson South Africa Announce Large Format Plotters

Compact, reliable and affordable, the 60.96cm (24 inch) SC-T3100M and 91.44cm (36 inch) SC-T5100M plotters do not compromise on capability. The series is ideal for technical drawing, plotting CAD, GIS maps and printing a range of assets for the retail and hospitality sectors.

The 3-in-1 printers series features a simple top loading scanning workflow with a 600dpi scanner that accurately replicates documents (up to 2.72m) into multiple formats and sends them securely to various destinations, as well as scaling original copies. A tray supports scanned documents to avoid any valuable originals being damaged on the floor.

The range has been designed to be dust-free as standard – print quality and internal components are protected, which makes it the ideal solution for environments such as construction site offices and high footfall areas. The compact design of the SC-T3100M means it can fit into the smallest of spaces and enables it to be transported from one location to another with ease.

With a low total cost of ownership, users will have peace of mind that printing costs will remain affordable for the lifetime of the printer. Epson offers two sizes of ink cartridge to meet the needs of the customer, whether a low volume, occasional user or those with a larger demand for regular high-quality prints. The series benefits from all pigment-based inks providing colour stability and water resistance, meaning they are ideal for poster production for damp environments such as shop windows. The superior light-fastness of the inks is useful for technical drawings and documents that will need to be archived for long periods. The permanent printhead provides assurance to the user of no unexpected costs down the line.

Both the SC-T3100M and SC-T5100M are supported by the Epson Cloud Solution PORT platform. Epson Cloud Solution PORT is available for free and enables users to update and monitor equipment across several sites, from the production floor to remote locations.

Vernon Mellors, business account manager at Epson South Africa said, ‘The impressive price point combined with a compact design and high specification features make the SC-T3100M and SC-T5100M a great choice for businesses that need a reliable multi-function printer from a trusted brand.’

Key features:

– Scan at 600dpi up to 2.72m.
– Print and Scan direct to and from USB.
– Scan to encrypted PDF, PDF, JPEG, TIFF.
– Easy to share: scan to USB, Mail (secure), FTP server (secure) and Network Folder.
– Interface with your printer via built in Wi-Fi, AirPrint and USB/LAN.
– Up to 100m roll capacity, cut sheets up to A1.
– Epson Precision Core Micro TFP permanent printhead.

The SureColor SC-T3100M is now available through Epson Authorised LFP Partners. The SureColor SC-T5100M will be available from March 2021.

EPSON South Africa
Tel: (+27 11) 465 9621

Business Chooses Agfa Inkjet Printing System For Interior Decoration

TianYuan HuiBang Group (iDecor) is one of the largest interior decoration printing materials companies in China, exporting décor paper and PVC film worldwide. With several years of inkjet proofing experience, and after having surveyed and tested a number of inkjet production systems, they chose Agfa’s InterioJet 2500 printing system for short print runs and customisation of décor paper.

By doing so, they became the first company in China to invest in this décor paper inkjet system that enables them to run a non-stop printing production with consistent colour quality, and that is equipped with inks and primer that fit perfectly with the traditional impregnation and lamination post-processes.

Reset Zhang, CEO of TianYuan HuiBang Group (TYHB), who is also Vice Chairman of the China National Forest Products Industry Association’s (CNFPIA’s) Decorative Paper and Surface Wood-based Panel (CDSC), and one of the opinion leaders in the décor paper industry in China stated, ‘Choosing the Agfa system solution and service has been one of our best investment decisions. The InterioJet system with water-based inks set and analogue primer makes our production complete. The printed paper fits perfectly with the traditional impregnation and lamination post-process, and helps us gain new business consisting of digital short run and customisation orders.’

This is one of two Chinese companies who recently invested in Agfa’s water-based inkjet printing system for interior decoration. The InterioJet brings them top print quality and advanced customisation for the digital printing of laminated surface designs.

The Dilon Group (Zhejiang Dilon New Material Co., Ltd.) is also one of the largest interior decoration printing materials companies in China, exporting décor paper and PVC film worldwide. They had been testing décor paper printing and post-processing for a while when they finally chose Agfa’s InterioJet 3300 system solution for décor paper printing to complement their existing traditional gravure printing press.

Thanks to Agfa’s inkjet system, they can also gain new business, e.g. from printing wide format images without repetitions, short run jobs, mass customisation and thanks to the fact that they can now take on jobs that they couldn’t print with traditional gravure, including flooring, furniture and wall panel decoration.

Kai Lin, General Manager of the Design and Business Development Department at the Dilon Group, said, ‘We spent more than two years to survey and test inkjet systems from all over the world, including single-pass systems. We opted for Agfa’s InterioJet 3300 system solution and the accompanying service, as it proved the best fit for our demands and our concept, as well as for our current impregnation and lamination process. And most importantly, Agfa delivered more than we had expected in terms of machine performance, quality, support and service. The Agfa team is a long-term partner for our progress.’

Agfa Inkjet Printing System For Interior Decoration Lauded By Multiple Customers
Kai Lin, General Manager of the Design and Business Development Department at the Dilon Group.

Tel: (+27 11) 921 4684

Grafityp Announces PVC-Free Digital Print Film

Grafityp has introduced GEF LX PVC-free digital print film, which can be used on Latex printers. In collaboration with HP, the necessary print profiles were developed for the series 300 and 500 printers, which can be downloaded here.

The collaboration has also resulted in the coveted HP certificate, which can also be found here. GEF LX is the ideal product to decorate living areas, offices, children’s rooms and/or bedrooms with an odourless print.


– Phthalate-free.
– No plasticisers.
– Chlorine-free.
– Solvent-free adhesive.
– Fire certificate B1 (European standard EN13501).
– Clean recycling: no harmful substance during combustion.


Solimar Systems Receives Award For Print Solutions

Keypoint Intelligence has awarded Solimar Systems’ ReadyPDF platform with a Buyers Lab Outstanding Innovation award in Production Print. 

Winners were chosen by Keypoint Intelligence’s independent panel of print production analysts based on their ability to ‘improve output quality, enhance productivity, deliver workflow efficiencies, impact sustainability and advance their product segments in meaningful ways.’

ReadyPDF is designed to overcome the challenges customers encounter with many RIP systems: to fully optimise PDF files for print and digital delivery or archive and to simplify integration into existing workflows, providing dramatic advantages for the end-user.

Brian Cox, Senior Director of Software Development and BCS Architecture at RR Donnelley, Solimar Advisory Council member stated, ‘RR Donnelley has been a long-time enterprise customer of the Solimar Chemistry platform for print file conversions and post-composition enhancements. ReadyPDF is now benefiting us in our pre-press processes as we clean up and improve PDF files prior to production.’

The reasons ReadyPDF was presented the Outstanding ‘Achievement in Innovation: Production Printing’ Award by KPI included:

PDF file size reduction up to 14 times, as illustrated in lab testing at KPI earlier this year. ReadyPDF provides a cost-effective measure, ensuring that the digital front ends or DFEs of high-speed digital presses can process data to keep them running at optimal press speeds.

Increased automation, including automated PDF inspection and correction, enables printers to automate onboarding of production work, without the requirement for manual intervention. With streamlined PDF file complexity, ReadyPDF optimises resources and fixes structural issues within PDF files so they process more efficiently.

Mary Ann Rowan, Chief Experience Officer, Solimar Systems, commented, ‘We are very grateful for the recognition by Keypoint Intelligence. Solimar Systems has been delivering PDF infrastructure for printing and digital use for more than two decades. ReadyPDF fills an important technology gap for high volume personalised content processing and complements our other PDF-centric workflow solutions in our Chemistry platform.’


Fisher Textiles Introduces Printable Fabric Line

Fisher Textiles’ new printable fabric line is long-lasting and suitable for soft textile applications including: throw pillows, window treatments, table linens, upholstery, bedding linens, shower curtains and bath towels, wall art including canvas gallery wraps and wallpaper, and floor décor including rugs and mats.

The durable fabric line for home furnishing applications is ideal for interior and exterior home décor. All are either 100% Polyester or Poly blends, stocked in a variety of textures and weights.

Fisher Textiles Introduces Printable Fabric Line
Baby blanket printed on Fisher Textiles’ 5900 Plush Flannel Blanket-On-Demand.

Blankets-On-Demand, a subcategory of this fabric line, includes fully finished plush flannel and polar fleece blankets available in three sizes for sublimation printing. The finishing is a self-edge folded/bordered edge with a twin needle cover seam. These soft and cosy blankets are perfect for personalised throw blankets, baby milestone blankets and promotional blankets.


EFI Reggiani Reports Multiple Sales In Textile Printing Solutions For Russian Market

EFI Reggiani works closely with partners, such as its partner in Russia, Nissa Distribution. Customers, including many of the world’s leading textile manufacturers, benefit from high efficiency in their manufacturing process, optimised productivity, reduced energy and water costs, and a reduced environmental impact.

EFI Reggiani together with Nissa have completed three new sales contracts for the supply and installation of industrial solutions for direct-to-fabric and sublimation industrial textile printing. The new sales bring EFI Reggiani’s productive and sustainable digital solutions to three leading Russian textile producers: D-TEX Digital Textile Printing, MIRtex and Sima-Land.

Having more than 70 years of experience and competence developing textile technologies and machinery, EFI Reggiani is a world leader in the implementation of innovative solutions. The EFI Reggiani product portfolio includes the Reggiani and Mezzera brands – a broad range of solutions for textile manufacturing. EFI Reggiani has had a long-lasting presence in Russia, serving key customers with digital printers using water-based inks, analogue printers, and pre and post-treatment equipment. EFI Reggiani has further enhanced its presence with Nissa Distribution.

The network of EFI Reggiani agent partners, technical specialists and service engineers worldwide provides customers with high-quality service and effective before and after-sales support, while also offering consultations on effective technology use.

EFI Reggiani’s success in the Russian market comes from well-coordinated, concerted efforts with Nissa Distribution and its subsidiary Nissa Stensart, ensuring full sales and technical support for customers. The most recent results of EFI Reggiani’s activities with Nissa Distribution and Nissa Stensart are the finalisation of three contracts for EFI Reggiani POWER and EFI Reggiani NEXT digital textile printers.

Russia’s first EFI Reggiani POWER 180 and POWER 240 digital printers were recently sold to D-TEX Digital Textile Printing and to MIRtex. The companies, which print and manufacture products using natural fibres and knitwear, are among the largest comprehensive textile manufacturers serving Russia and the Commonwealth of Independent States (CIS).

The EFI Reggiani POWER 180 and POWER 240 are industrial digital printing machines for direct printing on fabric, knitwear and textiles in widths of 1.8 and 2.4 metres respectively. They are equipped with a high-precision continuous transportation belt for reliable, accurate fabric feeding without wrinkles. Both machines can use EFI Reggiani’s water-based, eco-friendly inks, including popular EFI Reggiani BDR Diamond reactive inks.

EFI Reggiani POWER printers combine unparalleled reliability from EFI Reggiani’s long history of manufacturing excellence with new cutting-edge innovations that make production faster, smoother and more efficient. The printers’ ink recirculation system and electronics make the POWER line the top seller in its category worldwide. With EFI Reggiani POWER printers, users benefit from:
• Superior versatility to manage a wider variety of inks.
• Dramatic reduction in maintenance needs and stoppages.
• Increased tolerance to environmental conditions.

Russia’s first EFI Reggiani NEXT 340 printer is being installed at the largest wholesale textile company in Russia, Sima-Land. The Yekaterinburg-based company offers more than one million different products, including décor textiles for the home and office and men’s, women’s and children’s clothing.

The EFI Reggiani NEXT 340 is a 3.4 metre-wide, beltless industrial digital printing machine for direct and sublimation printing. Sima-Land’s printer is equipped with four Kyocera® industrial printheads and will give the wholesaler productivity running in a CMYK x 2 configuration or in an eight-colour configuration for superior quality. Using eco-friendly, water-based EFI Reggiani IRIS inks will give Sima-Land the ability to print bright vivid shades and colours and ensure an extraordinary level of print durability.

The Reggiani NEXT printer is the digital solution for sublimation printing on paper and non-elastic fabrics, designed to revolutionise fashion, sportswear and home décor markets with its combination of cost-saving features, speed and quality. Reggiani NEXT users worldwide benefit from reliable, industrial printing with a limited initial investment on a printer offering exceptional ease of use and the lowest cost per metre production in its category.

Nissa Distribution will handle future technical service and maintenance of the new printers sold to D-TEX, MIRtex and Sima-Land, as well as supply spare parts and consumables.

‘We are very excited about the success working with Nissa Distribution and Nissa Stensart to grow EFI Reggiani’s presence in the important Russian market,’ said EFI Reggiani Senior Vice President and General Manager Adele Genoni. ‘The installation of high-performance EFI Reggiani industrial digital textile printers at three of the largest textile companies in Russia, and the ability to help these customers grow in the midst of a pandemic, reflect the serious commitment EFI Reggiani and our partners have in helping customers thrive and grow with efficient, productive and green digital printing solutions.’

In the future, EFI Reggiani, Nissa Distribution and Nissa Stensart will continue to collaborate to reinforce their joint, effective efforts to provide customers with the highest level of support and technical assistance, furthering promotion of EFI Reggiani digital printing solutions in Russia and the CIS.


First Anti-Bacterial Phone Ideal For Demanding Signage Environments

Every exterior component of the Cat® S42 has been treated with Biomaster® antimicrobial technology and tested to ISO 22196. Based on the inclusion of silver ions during manufacturing, the process creates a permanent level of product protection, inhibiting the growth of microbes on the phone surface and therefore reducing microbial levels on the surface.

The Cat® range of rugged smart and feature phones are designed to challenge expectations of what a phone can and should do. They are ideal for more demanding work environments, such as signage, printing, rigging and manufacturing. Every external surface of the Cat® S42 has been enhanced with advanced antimicrobial product protection, making it the first anti-bacterial phone.

Research shows that our phones are home to thousands of germs, with one University of Michigan study finding in excess of 17,000 bacteria on handsets (1). We interact with our mobile devices many times a day – around 47 times, on average, according to research from Deloitte (2). Furthermore, researchers at CSIRO, Australia’s national science agency, have found that SARS-CoV-2, the virus responsible for Covid-19, can survive for up to 28 days on common surfaces including banknotes, glass (such as that found on mobile phone screens) and stainless steel (3).

Mobile phones are handled and pressed to our faces, meaning that any bacteria or other microorganisms can easily transfer back and forth between the hard surfaces of your phone and your skin.

The Biomaster® active antimicrobial agent is proven to inhibit bacteria cells from replicating, in testing a reduction of over 80% within 15 minutes was shown and 99.9% within 24 hours. Combined with the existing Cat® phone rugged credentials that ensure the device can be thoroughly and regularly washed with soaps and water, sanitisers, and even bleach, the Cat® S42 represents the next generation of hygienic product protection in smartphone design.

The Biomaster®-treated Cat® S42 will be available from early 2021, with the treatment coming to other devices in the Cat® phones range later in the year.

Tested to Cat® phones’ demanding rugged standards, the Cat® S42 features MIL SPEC 810H and IP68 and IP69 ratings, and surpasses their rigourous and repeated drop testing from 1.8m onto steel, including multiple drops onto every side and corner. It’s fully waterproof, tested submerged in water at depths up to 1.5m for 35 minutes. Like all Cat® smartphones in the range, it is also put through vibration and tumble tests, salt mist conditions, and it’s built to operate in high and low extremes of temperature and to survive thermal shocks. Take it with you anywhere and everywhere. It’s built tough to help you thrive in challenging outdoor work situations and extreme leisure pursuits alike.

Cat S42 anti-bacterial phone

Key Specifications:

• Powerful 4200mAh battery.

• Water/dust proof (IP68, IP69), Drop tested to 1.8m onto steel, MIL SPEC 810H, Corning® Gorilla® Glass 5.

• Waterproof smartphone – up to 1.5m for 35 minutes.

• 5.5″ HD+ 18 x 9 display optimised for outdoor use with a touchscreen that can be used with wet fingers or when wearing gloves.

• Android™ 10 (with upgrade to 11).

• 3GB RAM, 32GB ROM, Expandable Storage (microSD™).

• Mediatek Helio A20 MT 6761D chipset, 1.8GHz quad-core processor.

• 13MP rear camera, 5MP front camera.

• LTE Cat 6, VoLTE, VoWiFi.

• Textured, extra grip design.

• Programmable Shortcut Key useful for Push to Talk (PTT), SOS (Lone worker app), or to easily launch its torch or camera.

• Bluetooth 5.0, NFC.

• 3.5mm audio jack (waterproof).

• Curated apps and content catalogue.

• Dual SIM – Nano SIM + microSD™.

• Android Enterprise support.

• Security updates cover for 3 years.

• Zero-touch support.

True to their innovative manufacturing, Bullitt Group, the manufacturer of Cat® phones, has won the Ruggedised Manufacturer of the Year category in the Mobile Industry 2020 Awards. Running for more than a decade, the Mobile Industry Awards represent the gold standard of excellence in the industry.


(1) Kõljalg, Siiri et al., University of Michigan School of Public Health, “High level bacterial contamination of secondary school students’ mobile phones.” Germs vol. 7,2 73-77. (2017)

(2) ‘Connectivity and Mobile Trends Survey’ (2019), Deloitte

(3) CSIRO:

CAT Phones


A Step-By-Step Guide To Creating Service Culture

John Tschohl of the Service Quality Institute outlines six steps to creating a service culture, and discusses five critical elements for excellent service.

Most companies think they are in manufacturing and retail, but remember that you are in the service business. It is a paradigm switch. Amazon is successful because it understands it is a customer service company that just happens to be the largest internet-based retailer in the world.

Six steps to creating a service culture:

– Understand that you are in the service business. Starbucks is successful because they understand they are a customer service company that just happens to sell great coffee.

– Look at all the policies, procedures and systems you have in place that make life miserable for customers. You could have the nicest people in the world but also stupid hours, stupid rules or stupid procedures that irritate customers. Stupid policies, procedures and systems prevent customers from coming back.

– Have empowerment. Every employee must be able to make fast and powerful decisions on the spot, and they better be in favour of the customer.

– Be selective about whom you hire. Service leaders hire one out of 50 applicants, sometimes one out of 100, and they are very careful. You have to look for the cream, the A-players, instead of bringing on B and C-players.

– Educate and train the whole staff on the art of customer service with something new and fresh every four to six months. It does not matter if you have 100, 1000 or 10,000 employees, you better have something new and fresh constantly in front of them so when they go to work they say, ‘Fantastic, I am taking care of customers.’

– Measure the results financially so you know the impact customer service is making on revenue, on profit and on market share. You have to track the numbers so you understand that it is worth the time and effort.

It is likely that most successful businesses are doing some of these things already. But it is the commitment to following through on all six that establishes a great service culture.

Five critical elements necessary for excellent service:

First, you have to have speed. How do you shrink the time by 90 percent? Speed allows you to be different in the marketplace. It is not going from 10 hours to nine hours, it is how do you do it within the next few minutes. How do you take care of customers right while you are talking to them?

Secondly, it is important to empower employees. They have got to do whatever they have got to do, on the spot, so the customer walks out of the store or business, puts down the phone or leaves their computer after the interaction and thinks they have gone to heaven.

Thirdly, quality in whatever service or product you are selling is essential.

Fourth is service. Quality service is highly intangible. If you asked 100 customers to define it, there would be 100 different answers.

Finally, I stress the importance of using the customer’s name, remembering the customer and making each customer feel special. Take for instance Apple. I always have a great experience because they combine technology, speed, quality and service. They dominate because they understand how Service Culture works and they always call every customer by name. It is part of their procedure, part of their culture.

John Tschohl is a professional speaker, trainer, and consultant. He is the President and founder of Service Quality Institute with operations in over 40 countries. He is considered to be one of the foremost authorities on service strategy, success, empowerment and customer service.

John Tschohl

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